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Privacy Policy

Effective Date: 20 June 2025
Welcome to Lamisa. We are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and protect your data when you use our website.


1. Who We Are

Lamisa is a UK-based modestwear marketplace connecting customers with independent modest fashion brands.

For the purpose of applicable data protection laws, Lamisa is the “data controller” of your personal data.


2. Information We Collect

We collect the following types of personal data:

  • Account Information: Name, email address, shipping address, and phone number.

  • Order Information: Products purchased, payment method (processed via Stripe, PayPal, or Apple Pay).

  • Communication: Emails or messages sent to customer support.

  • Browsing Information: IP address, browser type, device data, pages visited (via cookies and analytics tools).


3. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates and promotional emails (if subscribed)

  • Improve our website performance and shopping experience

  • Prevent fraud and ensure website security


4. Sharing Your Information

We only share your data when necessary:

  • With payment providers (e.g. Stripe, PayPal)

  • With logistics/shipping partners to fulfill your orders

  • With trusted analytics tools (e.g. Google Analytics)

  • If legally required (e.g. in response to a legal request)

We never sell or rent your personal data to third parties.


5. Marketing Preferences

You may choose to receive marketing communications from Lamisa. You can:

  • Subscribe during checkout or account signup

  • Unsubscribe at any time via the link in our emails

We will only send marketing messages with your consent.


6. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze site performance

  • Improve your shopping experience

You can manage your cookie preferences in your browser settings.


7. Your Rights

Under UK and EU law (GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw your consent at any time

To exercise your rights, please contact us at support@lamisa.co.uk.


8. Data Retention

We keep your personal data for as long as necessary to:

  • Fulfill your order and provide customer service

  • Comply with legal obligations (e.g. tax records)

  • Enforce our terms and prevent fraud


9. How We Protect Your Data

We use secure servers, encryption protocols, and limited access controls to safeguard your personal data.

However, no system is 100% secure. Please take care when sharing sensitive information.


10. Third-Party Links

Our website may contain links to third-party sites (e.g., brand websites or payment processors). We are not responsible for their privacy practices. Please review their policies separately.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated on this page or via email.

Last updated: 20 June 2025


12. Contact Us

For any questions about this Privacy Policy or how we use your data, contact:

Email: support@lamisa.co.uk
Mailing Address: United Kingdom